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We’re here to help

We’re here to help answer any/all SEEK questions. If you haven’t already, we recommend looking through our FAQ Page to see whether your question is listed there.

If you have a not-so-frequently asked question, fill out the form below and we’ll get back to you as soon as we can. Due to the high volume of emails we may receive throughout the registration period, especially as we get closer to the event, please be patient with our team as we work through the questions submitted.

For SEEK media inquiries, please contact pr@focus.org.

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Booking for a Group

  1. Request your sub-block by October 25th using this link.
  2. Confirm your desire to use group housing; set up your hotel portal login (provided by our housing partner, HPN Global) to begin uploading your rooming lists or send a specialized booking link to your members of your group so they can book their rooms.
  3. Update your needed hotel room quantity per the outlined group block policy. Be sure to cancel any unused rooms prior to the conference or you will be charged no show fees by the hotel.

Important Notes

  • The cost of your hotel room is not included in your registration.
  • You will be required to enter a credit card to guarantee your reservation, but no deposit is required upon booking. Group Payment is available if organized with our housing partners HPN Global in advance.
  • Blocks are assigned on a first come, first served basis. The sooner you request your block, the better chance you have of being placed in a hotel of your choice. The assigned hotel having desired amenities is not guaranteed.
  • Submitting a request is not a commitment; it is an expression of interest in group housing.
  • When submitting your request, estimate high on how many rooms you will need, especially if you are not traveling with a set number of people and may later need to add rooms (it is easier to drop rooms than add.
  • Request any additional rooms by November 15. Please note that it may not be possible to fulfill your request due to availability.

Booking Individual Hotel Rooms

Upon completing your SEEK registration, you’ll be able to continue on to the SEEK hotel portal to book your hotel accommodations. If you’d prefer to book at a later date, you can also go back to the hotel portal using the link in your SEEK confirmation email.

In the portal, select the property you’d like to stay in and enter the information for yourself and any guests in your room, including your SEEK confirmation number. SEEK’s housing partner, HPN Global, will send an acknowledgement email of your hotel booking once confirmed.

Important Notes

  • The cost of your hotel room is not included in your registration. See below for an overview of available rates.
  • You will be required to enter a credit card to guarantee your reservation, but no deposit is required upon booking.
  • It is recommended to book your hotel by December 15, but for best availability, book your room as soon as possible. Hotels will fill up as the conference approaches.
  • If you are no longer able to attend, you will need to cancel your hotel reservation separately from cancelling your conference registration to avoid being charged no-show fees.
  • You’ll be able to list any special requests during the booking process.
  • Upon completion of your booking, you will receive an acknowledgement email from our housing partners HPN. You can access your booking directly through this email to make any changes or cancellations. After December 15, email HPN email for any changes or
    cancellations.
  • When you arrive onsite for SEEK, be prepared to put down a credit card for incidentals and to pay for your room at the end of your stay.