Cancellation Policies

If for any reason you need to cancel your registration, the deposit is non-refundable. You can receive a refund of any further payments made toward registration costs through December 1. Between December 2 and December 15, 50% of the registration cost is non-refundable. From December 16 onwards, there will be no refunds given. No-shows are not eligible for a refund.

We reserve the right to charge your credit/debit card for 50% of your registration cost if you cancel after December 1 and 100% of your registration cost if you cancel after December 15.

Final Payment Deadline

Final payment is due by December 15, 2022. We reserve the right to charge your credit/debit card for the remaining balance on and after December 16, 2022.

Registration Substitutions

If you are unable to attend, you may transfer your registration to another person instead of canceling your registration. Substitutions must be of the same registration type as the original registrant and the same gender for registrations that include hotel accommodations. Substitutions can be made through December 15. To request a substitution, please email events@focus.org.